Victim Support


Victim Support - How can Counselling Help?

The way counselling can help will depend on the person receiving the treatment. For many, the fact that counselling offers a safe and confidential environment to speak in is all it takes. In life, what we say to others can sometimes have a knock-on effect, altering relationships and the way people see each other. Counselling eliminates this problem and offers you the space and freedom to explore your own thoughts with an unbiased party.

While counsellors may not give you concrete advice or a checklist of things to do to feel better, what they will do is help you uncover your own insight and understanding of your problems providing you with the tools which will help you to resolve them on your own.

In the majority of cases, a single session will not be enough to help overcome any issues you're facing. Counselling is a journey, and it takes time and consistency to work effectively. Because of this, many people opt for regular counselling sessions to make the most of the process.

victim support

Counselling can help you understand yourself better and the way you think, which will ultimately help you develop a clearer understanding of your problems. The more armed with information you are, the easier it gradually becomes to navigate your way through any difficulties you are facing so that eventually you can come out the other side feeling more positive. Counselling can also help you understand other people's point of view better, which can shed light onto the way you interpret words or actions.

Below are contact details for various victim support services, including counselling, within Australia.

You are also welcome to use the FORUMS on this website. 

Victims Counselling Support Service


Victim Support Service provides free, confidential counselling and support services for all victims of crime. These services are provided by professional counsellors and trained volunteers in Perth and regional centres. Victim Support Services offers confidential support for victims of crime and includes three areas of service: Victim Support Service; Child Witness Service; and Family Violence Service. It is not necessary for a person to be charged with an offence before you are eligible for support from the Victim Support Services (except for the Child Witness Service where referrals can only be made once charges are laid).
Phone: 1800 818 988 (freecall STD)

Victim Support and Child Witness Service
Department of the Attorney General
District Court Building
Level 2, 500 Hay Street
Phone: (08) 9425 2850
Freecall: 1800 818 988
Fax: (08) 9425 4428

Click HERE for contact details for Regional Victim Support locations.


The Approved Counselling Service provides free counselling to victims of violent crimes that have occurred in NSW.

The counsellors with the Service are social workers, psychologists, clinical psychologists or psychiatrists in private practice who have proven experience in working with victims of crime. They are paid by Victims Services and are available in the metropolitan and most rural and regional areas in NSW.

Please click HERE for a list of approved counsellors in your area.


victim support

Victims of Crime NT Inc.

Victims of Crime NT Inc. is a community based organisation, established in 1995 to support victims in the Northern Territory affected by crime.

We provide support, information, referral & advocacy to victims of crime.

Our Mission Statement:

“To support survivors of crime whilst creating a broader awareness of the need for the community to assist victims to rebuild their lives.”

 Phone Toll Free 1800 672 242

(from within the Northern Territory)

Website: Victims of Crime NT



Victims of Crime Helpline

Open: 8am-11pm, 7 days a week

Call: 1800 819 817

Text: 0427 767 891


Website: Victims of Crime


For Victorians in an acute hospital setting with an Acquired Brain Injury.
This resource gives you information about:

  • the services you may need,
  • an explanation how everything fits together and,
  • offers strategies to get the most out of what's available.


victim support

Victim Counselling & Support Services

1300 139 703

24 hour appointment making, information & telephone referrals

The crime doesn't have to be reported... you can just talk to someone.

We offer:

  • Information, advice & referral
  • Telephone counselling
  • Face to face counselling
  • Counselling & support through the Youth Justice conferencing process
  • Assistance with Victim Impact Statements
  • Community education & training
  • Counselling & emotional support with the impact of natural disasters or other traumatic events
  • Web Chat
  • Online Counselling

Website: VCSS


victim support

Victim Support Service offers a unique service through its provision of trauma counselling as well as support to navigate the criminal justice system. Crime affects people differently and we are able to adapt our support to meet the specific needs of each victim of crime.

We help adult victims of crime to cope and recover. We also help family members and friends of people affected by crime.  Our services are free and confidential. It doesn’t matter when the crime happened, and you don’t have to report a crime to the police to get our help.

Call the Victim Helpline on 1800 VICTIM (1800 842 846).

The Victim Helpline is open from 9am to 5pm on weekdays.

Not ready to talk right now? That’s ok. You can email the Victim Helpdesk or complete an online referral form.

Website - Victims SA


victim support

Victim Support ACT
Phone (02) 6205 2066
Toll Free 1800 822 272

Victims of Crime Coordinator’s Office
Phone (02) 6205 2066
Toll free 1800 822 272

Australian Federal Police
Victim Liaison Officers
Phone (02) 6245 7441
Fax (02) 6245 7266

Website: Victim Support - Counselling

Department of the Attorney General 
District Court Building
Level 2, 500 Hay Street
Phone: (08) 9425 2850
Freecall: 1800 818 988
Fax: (08) 9425 4428

Click HERE for contact details for Regional Victim Support locations



The Victims of Crime Service supports people to deal with personal and practical problems associated with the impact of crime, to allow them to regain control of their lives.

Services available include:

  • personal support, counselling and information
  • referral to appropriate community services and resources

Victims of Crime services can be arranged for people in rural and remote areas.  All services are free and confidential.


1300 300 238 after hours emergency

Office locations

Offices are open 8.45 - 5.00pm Mon-Fri

Burnie (03) 6477 7133

Hobart (03) 6165 7524

Launceston (03) 6777 2937

Website: Victims of Crime Service

JMB Logo

James Macready-Bryan Foundation


The James Macready-Bryan Foundation was set up in February 2007 and has two main aims:  to provide financial support for care and rehabilitation, not only for James, but also for other young sufferers of an acquired brain injury (ABI); and to give a public voice to those young people – who all too often literally cannot speak for themselves – and to their families and carers.


People With Disability

Information about government benefits and payments for people with disability and their carers.